Logo for Redwood Alley Farm with pink butterfly-like shapes, yellow flowers, and green leaves symmetrically arranged around the text "Redwood Alley Farm" and "Dahlias".

Shipping

  • Dahlia tubers ship each year starting the end of March and go through April, weather depending. We are currently only able to sell and ship items within the continental United States and Alaska.

  • We will combine shipping automatically, if purchases are made by March 22, 2026. See Combined Shipping page for more details.

  • Please ensure your email and shipping address are correct and complete during checkout. Packages returned will not be eligible for a refund of shipping fees.

  • Redwood Alley Farm is not responsible for packages received after the specified delivery date, or packages that are lost, stolen or damaged once in the hands of the carrier. We package our tubers the best possible way to ensure their safety while in transit, but there are instances when packages are mishandled and damaged by the carrier. In the event your package is delayed or damaged, please contact us so we can file a claim for your damaged goods. If the claim is paid by the shipping company, we will issue a credit to your account. Claims take 30-90 days to be evaluated and paid. The Redwood Alley Farm is not responsible for reimbursing damaged product not covered by the carrier.

  • We are unable to ship to Hawaii at this time.

UPDATED SHIPPING POLICY

Effective January 18, 2026

The Redwood Alley Farm prides itself in providing low shipping and handling fees. Our simplified rate structure attempts to apply a flat rate—no matter how many tubers are ordered (up to 70). Unfortunately, some shipping destinations do require a modest additional amount to the base flat rate; however, we feel this amount is significantly lower than many other dahlia shippers.

The Redwood Alley Farm utilizes the USPS Postal Zone method in determining shipping charges. Shipping and handling is calculated using a flat rate charge for most destinations, with graduated pricing for farther zones. Shipping and handling for any order up to 30 tubers is as follows*:

Zone 1–2 (Oregon, Washington)

$14.00 Flat Rate

Example order – 20 tubers: $14.00
Example order – 30 tubers: $14.00

Zone 4 (California, Idaho, Nevada)

$16.00 Flat Rate

Example order – 20 tubers: $16.00
Example order – 30 tubers: $16.00

Zone 5 (Utah, Wyoming, Montana)

$17.00 Flat Rate

Example order – 20 tubers: $17.00
Example order – 30 tubers: $17.00

Zone 6 (Arizona, New Mexico, Colorado, Nebraska, North Dakota, South Dakota)

$18.00 Flat Rate + $0.10 per tuber ordered

Example order – 20 tubers:
$18.00 + ($0.10 × 20) = $20.00

Example order – 30 tubers:
$18.00 + ($0.10 × 30) = $21.00

Zone 7 (Texas, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Mississippi)

$19.00 Flat Rate + $0.15 per tuber ordered

Example order – 20 tubers:
$19.00 + ($0.15 × 20) = $22.00

Example order – 30 tubers:
$19.00 + ($0.15 × 30) = $23.50

Zone 8 (All remaining U.S. states)

$19.00 Flat Rate + $0.20 per tuber ordered

Example order – 20 tubers:
$19.00 + ($0.20 × 20) = $23.00

Example order – 30 tubers:
$19.00 + ($0.20 × 30) = $25.00

For any orders over 30 tubers, please create a new cart and order, or contact us at theredwoodalleyfarm@gmail.com

*Shipping rates are subject to USPS zone definitions and pricing changes.*Some states fall within multiple postal zones.  Some destinations may reside in a different zone than that depicted in the chart. These rates WENT INTO EFFECT ON JANUARY 18, 2025.

 

Happiness Guarantee

At The Redwood Alley Farm, we are truly grateful for your support and for trusting us with your dahlia garden. Our goal is for you to feel confident, cared for, and satisfied with your purchase.

What We Guarantee

  • Each tuber is carefully inspected before shipping and is expected to arrive in good condition with at least one visible eye.

  • Tubers are grown, labeled, and verified in the field to be true to their named variety.

  • If you receive a tuber that is damaged, nonviable, or incorrectly labeled, please contact us so we can make it right.

If There’s a Problem

We are human, and farming is never perfect — but accountability matters to us. If you are unhappy with your order, please reach out and we will work with you toward a fair resolution.

  • Concerns regarding tuber condition should be reported promptly after delivery, please contact us within 7 days if there is an issue with your tubers and their arrival condition.

  • Concerns regarding mislabeled varieties must be reported by August 1 of the year the tuber was purchased.

  • Please email theredwoodalleyfarm@gmail.com and include clear photographic documentation of the issue.

    If something doesn’t feel right — please reach out. We want you growing with confidence.

Important Limitations

While we stand behind the quality and accuracy of the tubers we sell, we cannot guarantee outcomes that are beyond our control. This includes, but is not limited to:

  • Weather extremes

  • Pests or disease introduced after planting

  • Improper storage, planting, or growing conditions

  • Neglect or lack of ongoing care

Because of these variables, we cannot guarantee performance beyond initial tuber viability and correct labeling.

Resolution Details

  • This guarantee applies to the purchase price of the tuber(s) only.

  • Shipping fees and any additional losses or damages related to crop failure are not covered.

The Redwood Alley Farm is licensed and inspected by the Oregon Department of Agriculture, and we are committed to ethical, transparent farming practices and customer-first service.

If something doesn’t feel right — please reach out. We want you growing with confidence.

The Redwood Alley Farm is licensed and inspected by the Oregon Department of Agriculture.